DELIVERY
We offer free delivery to all countries (France, European Union countries and the rest of the world).
As soon as your package is shipped, you will receive a tracking number by email so that you can follow your package with complete peace of mind. To track your package in real time, we recommend using this portal:
https://parcelsapp.com
Simply enter the tracking number via the link above to have real-time access to tracking.
The package is delivered directly to your mailbox. However, if the postman is unable to deliver it to you, it will be placed on hold for collection at your post office.
In order to guarantee you a shipment as soon as possible, we process orders within 24 hours. To avoid high storage and labor costs, we work directly with our suppliers and therefore have no intermediaries. This allows us to offer you really advantageous prices compared to what you could have in a physical store.
The products are delivered to the delivery address indicated during the order process. The delivery time is approximately 6 working days. In the event of a shipping delay, an email will be sent to you to inform you of any possible impact on the delivery time indicated to you.
In order to guarantee efficient delivery, home delivery is provided by several different carriers. In order to preserve the planet, we use Urb-it for delivery in Paris and surrounding areas.
Your purchases will be delivered to your mailbox. If there is no information about your postal address, the postman can drop off the package at the nearest relay point.
It is quite normal, in order to facilitate our internal logistics, we send the items in different packages. You will receive the rest of your order as soon as possible.
RETURNS
We want to guarantee the complete satisfaction of our customers. If you are not completely satisfied with a women's legging purchased from our store, we will quickly and easily exchange it or refund the full purchase price, depending on your choice.
If you are not satisfied with your order, we can issue a full refund of your order. To do this, simply follow the instructions above to return your order to us.
Do you want to return your order? You have up to 100 days from the date of receipt of the package.
Yes! At Ultime-Legging, we are committed to providing you with an exceptional shopping experience. We understand that sometimes you may need to return a product, and we have return policies in place to ensure your satisfaction.
Free Returns
If you are not completely satisfied with your purchase and would like to exchange for another item, obtain a credit, or a refund, we will cover the return costs . You can contact us to arrange the return of the item within 100 days of the date of receipt of your order.
Return Conditions In order for your return to be accepted, please ensure that the item you are returning meets the following criteria:
- The item must be in its original condition, unworn, unwashed and with all tags attached.
- The item must be returned in its original packaging or equivalent packaging to ensure its protection during transport.
- Personalized products, final sale items, and hygiene products (such as underwear) are not eligible for return unless there is a manufacturing defect.
Place the product(s) to be returned in suitable packaging.
Send an email from our contact form , mentioning the reason for the return, the product(s) you wish to return, and those you wish to receive in return if it is an exchange, or the amount of the refund.
Please wait for us to provide you with a return slip.
Bring the box to your nearest relay point. Use the slip we provided.
Your exchange or refund will be processed within 72 hours after receiving your package. You will receive an email when the refund or exchange is made.
PAYMENTS
Your security, our priority: our site only offers secure and guaranteed risk-free payment methods.
We accept:
Credit cards
Debit cards
Our online payment services:
Paypal*
Stripe*
*Paypal - As a banking institution within the European Union, PayPal offers you more than 10 years of experience in secure online payments. It's simple, fast, free and recognized worldwide for its efficiency.
*Stripe is a global payment platform. It supports over 150 local and global payment methods (Mastercard, Visa) to give you maximum payment options. Your bank details or credit card information will not be shared with us under any circumstances. All payments are protected by our 128-bit SSL encrypted payment processor. We do not currently accept checks.
Yes. The "HTTPS" present in our store URLs demonstrates the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect financial transactions on merchant sites. As e-retailers, we are aware that the use of SSL is becoming essential these days.
This is the best way to protect your data and protect yourself from hacking or identity theft. Visually, the SSL certificate is represented by a padlock that appears in the URL bar of the web browser. It is also represented by an "s" which means "secure" and is added to the "http" protocol on the website in the address bar.